Heed Care will provide the services as set out in the Service User Care Plan, as Heed Care and the Client may agree to amend from time to time by prior agreement. The provision of services is subject to the following Terms and Conditions of Service:

• Payment: All invoices are payable immediately on receipt and must be paid directly to Heed Care by either direct debit, cheque or bank transfer. Cheques should be made payable to ‘Heed Care’.
• Deposit: Heed Care reserves the right to require a deposit, payable as security against the anticipated final invoice.
• Late Payment: If payments are late, Heed Care may, without prejudice to its other rights, suspend services. In addition, if payment is not received in full within 30 days of the invoice date, a late payment fee will be charged at the rate of 10% per annum on any outstanding balance. Should an invoice remain unpaid for a period of 30 days or more, Heed Care reserves the right to terminate the services provided with 24 hours notice and to charge for any reasonable costs incurred in taking steps to obtain payment.